Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: October 5, 2026
1. Who We Are
MindBody Solutions Therapy (“we,” “us,” “our”) is a private practice offering Rapid Transformational Therapy® (RTT®) services for founders, executives, and high-performing professionals. We are based in Kelowna, BC, Canada and deliver sessions remotely worldwide.
2. Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, and timezone provided through our website forms (discovery call requests, assessment results, newsletter sign-ups, and the Work Together Agreement).
- Assessment responses: Your answers and results from the Quiet Authority Self-Assessment, if you choose to submit them.
- Intake and session information: Health history, goals, emergency contacts, and session notes collected during onboarding and service delivery.
- Payment information: Billing details processed through our payment provider. We do not store credit card numbers directly.
- Website usage data: We use Google Analytics to collect anonymized data about how visitors interact with our website (pages visited, time on site, referral source). This data does not personally identify you.
3. How We Use Your Information
- To respond to your inquiries and schedule discovery calls
- To deliver RTT® sessions and related services
- To send your assessment results and follow-up resources
- To process payments and manage your account
- To improve our website and services
- To send occasional updates or resources you've opted into (you can unsubscribe at any time)
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Protect Your Information
We take reasonable steps to protect your personal information, including:
- Using secure, encrypted connections (HTTPS) on our website
- Limiting access to personal data to authorized personnel only
- Using reputable third-party services with their own security measures
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services in the course of operating our website and delivering services:
- Google Analytics: For anonymized website usage data
- Zoom / Google Meet: For virtual session delivery
- Email services: For communication and follow-ups
Each of these services has its own privacy policy governing how they handle your data.
6. Cookies & Tracking
Our website uses cookies and similar technologies through Google Analytics to understand how visitors use the site. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings at any time.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us using the information below.
8. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Session records and client files are retained in accordance with professional standards and applicable regulations.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
11. Contact
If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact form or via Instagram at @solutions_mindbody.